Description

The rules we have set down here are not mere theories or
nguesswork. They work like magic. Incredible as it sounds, I have
nseen the application of these principles literally revolutionize the lives
nof many people.
nTo illustrate: A man with 314 employees joined one of these courses.
nFor years, he had driven and criticized and condemned his
nemployees without stint or discretion. Kindness, words of
nappreciation and encouragement were alien to his lips. After studying
nthe principles discussed in this book, this employer sharply altered
nhis philosophy of life. His organization is now inspired with a new
nloyalty, a new enthusiasm, a new spirit of team-work. Three hundred
nand fourteen enemies have been turned into 314 friends. As he
nproudly said in a speech before the class: “When I used to walk
nthrough my establishment, no one greeted me. My employees
nactually looked the other way when they saw me approaching. But
nnow they are all my friends and even the janitor calls me by my first
nname.